Customer Service
Return & Exchange

What do I have to consider when returning articles?

You can return the ordered items to PYUA within 14 days.

Simply use the included DPD parcel label (only for deliveries within Germany) and the PYUA returns form:


Delivery in the DPD Pickup Shop possible:

Please enclose the completed returns form and a copy of the invoice and return the parcel to the DPD parcel shop at the following address:

ABS Produktion
Ref. PYUA
Bahnhofstr. 14
D-84177 Gottfrieding
Phone: +49 (0) 89 / 898 789-10
Email: welcome@pyua.de

 

Please note that products made individually for you are excluded from exchange.

Please avoid damage and contamination. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure sufficient protection against transport damage in order to avoid claims for damages due to damage caused by defective packaging.